FREQUENTLY ASKED QUESTIONs
1. What is IBM i (AS/400)?
IBM i (formerly AS/400) is a secure, integrated operating system designed for IBM Power Systems. It is widely used for mission-critical business applications in industries like banking, healthcare, logistics, and government.
2. Why should I modernize my IBM i system?
Modernizing improves security, performance, and scalability while enabling integration with cloud, AI, and mobile applications. It also extends the lifespan of your investment.
3. Do you support older AS/400 systems?
Yes! We provide legacy system support, including hardware upgrades, OS migrations, and application refactoring to keep older systems running efficiently.
4. What IBM i services do you offer?
We specialize in:
System upgrades & migrations
Disaster recovery (DR) & high availability (HA)
Security patching & compliance
Application modernization (RPG, COBOL, DB2)
Cloud & hybrid solutions
24/7 monitoring & support
5. Can you help with IBM i cloud migration?Absolutely! We assist with IBM i cloud deployments (IBM Cloud, AWS, Azure) or hybrid setups, ensuring minimal downtime and cost efficiency.
6. Do you provide emergency IBM i support?
Yes, we offer 24/7 critical support for system failures, security breaches, and performance issues.
7. How do you secure IBM i systems?
We implement:
Regular PTF (patch) updates
User access controls & audit logging
Encryption & compliance hardening (PCI, GDPR, HIPAA)
8. Is IBM i still secure in 2025?
Yes! IBM i is one of the most secure enterprise platforms, especially when properly updated and configured. We help eliminate vulnerabilities and prevent breaches.
Hardware & Upgrades
9. Should I upgrade my older AS/400 hardware?
If you’re on outdated hardware (e.g., Power6 or earlier), upgrading to IBM Power9/Power10 improves performance, reduces energy costs, and extends supportability.
10. Can we virtualize our IBM i environment?
Yes! We set up LPARs (Logical Partitions) and virtualized environments to optimize resource usage and reduce hardware costs.
Application Modernization
11. Can you modernize our RPG/COBOL applications?
Yes! We refactor legacy code, integrate APIs, and develop web/mobile interfaces while maintaining core business logic.
12. How do you handle database (DB2) performance issues?
We analyze and optimize SQL queries, indexes, and storage to improve speed and efficiency.
Backup & Disaster Recovery
13. What’s the best backup strategy for IBM i?
We recommend:
Automated backups (BRMS, Save 21)
Cloud or offsite replication
Regular disaster recovery testing
14. How quickly can you recover a failed IBM i system?
With a proper DR plan, recovery can take minutes to hours, depending on setup (HA clusters, backups, etc.).
Training & Knowledge Transfer
15. Do you offer IBM i training?
Yes! We provide customized training for administrators, developers, and end-users to maximize your team’s skills.
Getting Started
16. How do I request a consultation?
Contact us via [email/phone/form], and we’ll schedule a free IBM i health check or project assessment.
17. Do you serve businesses outside the Pacific region?
Yes! While we specialize in Fiji, PNG, Samoa, and Tonga, we support clients globally via remote services.
Have more questions? [Contact our IBM i experts today!]